Broadstripe issues resurgent

A flood of messages on the BAN and Beacon Hill neighborhood mailing lists this weekend appear to indicate that over the last several days, widespread connectivity and bandwidth issues have been affecting Broadstripe customers on the hill.

Some neighbors have observed significant packet loss, an issue that has a definite negative effect on data throughput. At 13th and Atlantic, Kevin D. noted when using the website that he was “getting 7% and 8% packet loss regularly. Upwards of 28-31% packet loss as the worst case.”

Amy K., having attended last week’s UPTUN meeting, recommends some people to contact with complaints:

Please send your complaints to Broadstripe and City of Seattle as listed below.

Seattle office: (800) 781-0947
(Monday-Friday) 8:00 a.m. – 7:00 p.m. PST
(Saturday) 8:00 a.m. – 5:00 p.m. PST
John Bjorn:

City of Seattle:
Office of Cable Communications –
Tony Perez:

Residents in Mid- and South Beacon Hill have Qwest DSL options. Most of North Beacon is too far from a “central office” to get adequate DSL service. Clear wireless internet is available throughout the hill, but many residents find it difficult to get adequate reception quality.

(We, too, are Broadstripe internet customers located near Beacon Ave and South Stevens. Our most recent tests at 8:30 pm show 9 Mbit/sec downloads and 2 Mbit/sec uploads via — we’d love to know what your speeds are like and where. Please give it a try yourself and note your results in the comments.)

3 thoughts on “Broadstripe issues resurgent”

  1. 13th & Bayview, Qwest DSL

    Using at 9:15, 0.72M down, 0.42M up

    Using at 9:16, 0.75M down, 0.42M up

  2. I’m not at home to test, but I’ve noticed issues with my internet speed for the last couple of weeks. Funny, seemed to happen right after Broadstripe called me and I declined upgrading my cable service. . .

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